Long Range Plan; Complement to 2.5 Bridge Scope of Work: https://ideas.deckers.com/ideas/CONS-I-11
Overview:
Unite HOKA brand experience through a digital-led channel overhaul that positions the brand for a new era of commerce with a new site design that improves customer experience, unites our channels, and unlocks our commercial potential.
digital experience
-improve the customer experience through premium, consumer-led, digital-first first shopping experience
-understand and action against emerging shopping behaviors and
-full site content audit to unify, uplift and improve brand programs such as sustainability, athletes, product technology, events, etc.
-embody our five year strategic priorities with a unified global alignment on site architectures
digital ecosystem
-unite digital channels through an updated identity and voice update
-define consumer journeys through cross-channel digital strategies
-improve visibility, range and balance of editorial site features for improved
-always on commercial flexibility systems
digital innovation
-unlocking intelligent commerce, growing personalization capabilities,
-research and consider the influence of emerging technology on
-maximize impact of high performing pages through improved design
-improve conversion and retention through improved page design and
-regional autonomy at global scale
Region | GLOBAL |